Terms and Conditions

1.1. "Mapiok"; "we" means ONE STEP BEYOND AI LLC, with its registered seat: 1201 N. Orange Street, Suite 7587, Wilmington, Delaware 19801, USA, registered in Delaware, USA.

1.2. "Customer"; "you" means a counterparty to the Terms visiting or using the Website or Services.

1.3. "Customer Data" means any materials and information that you submit, upload or otherwise process through the Service, as well as any data that we process through the Service on your behalf. Customer Data does not include data that we process in accordance with our Privacy Policy, including, without limitation, Usage Data.

1.4. "Credits" means pre‑paid units of use of the Services purchased by you in real (fiat) currency and recorded as a balance in your Account. Credits constitute an internal virtual balance or digital product that can be redeemed solely to access and use the Services, have no monetary value outside the Service, and do not constitute legal tender, electronic money, or a payment instrument. Unless expressly stated otherwise in the Service interface, Credits are non‑refundable after being credited to your Account or used within the Services, subject to any mandatory rights you may have under applicable law.

1.5. "Services" means the Mapiok website, API and related online services, including access to and use of the Mapiok tools and features, as well as the provision of digital services and digital products that are delivered electronically through your Account or by an order link, as described on the Website and in these Terms.

1.6. "Usage Data" means technical, statistical, and analytical information relating to the provision, use, and performance of the Services, including logs, metrics, and information derived from your interactions with the Website, API, and Service interface, and from your usage patterns. Usage Data does not include Customer Data but may be based on or generated from it in an aggregated or de‑identified form.

1.7. "Website" means https://mapiok.com and any Mapiok‑owned subdomains and web interfaces where the Services are made available.

2.1. Mapiok is an online service developed, owned and operated by ONE STEP BEYOND AI LLC, which provides access to tools and functionality via the Website and API and allows you to purchase digital products in the form of Credits for subsequent use on the Website. Access to the Service is provided on a pre‑paid basis using Credits or another payment method, where the availability of such method is indicated in the Service interface and/or in this Terms.

2.2. The Mapiok Service provides the User with, among other things, the following capabilities: – use of ready‑made tools for data processing, AI and automation, including configuring parameters, running tasks and obtaining structured results; – use of free credits to try out Service tools directly in the browser without writing code; – access to an API console for interactive testing of API calls and using ready‑to‑copy code snippets for integration; – receiving normalized outputs in a unified format (for example, JSON) to simplify integration and result parsing; – viewing usage analytics for the Service, including statistics on API requests, spending and the success rate of requests in a dashboard; – using a credit‑based pay‑as‑you‑go billing model, including topping up your balance, purchasing Credits and using them to access Service features.

3.1. An Account is created when you register on the Website. Creating an Account and registering on the Website allows you to use the Service. Accounts may only be created by natural persons who have the legal capacity to enter into this Terms under applicable law. Registration of Accounts by "bots" or through any other automated means is not permitted, and we reserve the right to immediately delete any such Accounts.

3.2. You are responsible for all activity that occurs under your Account, including actions taken by persons using your credentials. You must provide accurate Account information and keep it up to date throughout the term of the Terms. You must not choose a username or Account name that impersonates another person or entity, infringes third‑party rights, or is deceptive or misleading; we may remove or block Accounts created in breach of this requirement. You must keep your login credentials secure and prevent any unauthorized access or use of your Account.

3.3. Unless we expressly authorize otherwise, you must not create or use multiple Accounts for yourself, whether directly or through third parties, even if registered with different email addresses.

3.4. You acknowledge that our personnel may access your Account and Customer Data in a limited manner solely to help you with support requests, resolve technical or billing issues, investigate security incidents, or comply with legal obligations.

4.1. You acknowledge that the Website, the Services (including any technical documentation and any Mapiok‑owned content displayed within the Services other than Customer Data) are protected by intellectual property rights, including but not limited to copyrights, trademarks, database rights, and trade secrets ("Intellectual Property"). We and our licensors reserve all rights, title, and interest, including all Intellectual Property rights, in and to the Website and the Services. Except as expressly set out in this Terms, no license or other rights in the Website or the Services are granted to you.

4.2. For the duration of the Terms, we grant you a worldwide, non‑exclusive, non‑transferable, non‑sublicensable, revocable license to access and use the Services for your own purposes, in accordance with this Terms and any applicable documentation. Under this license, you must not: (i) modify, alter, reverse‑engineer, decompile, or otherwise interfere with the Services or any part of them, except where this is expressly permitted by mandatory law; (ii) reproduce, share, or distribute the Website or the Services, except as allowed by this Terms or by applicable open‑source licenses; (iii) create derivative works or copies of the Website or the Services or any part of them; or (iv) sublicense, transfer, or assign any rights or obligations under this license to third parties, in whole or in part.

4.3. The Service may be integrated with, or provide connectivity to, third‑party applications, software, platforms or services ("Third‑Party Services"). Your use of any Third‑Party Services is governed solely by the terms of the applicable third party. We do not control and are not responsible for any Third‑Party Services, and you agree that we are not liable for any damage or loss arising in connection with your use of such Third‑Party Services.

4.4. You acknowledge that the Service may use software components with open source code that are distributed under the terms of the applicable open‑source licenses. If any provisions of this Terms conflict with the terms of such a license with respect to the use of the relevant component, the terms of the applicable open‑source license shall prevail for that component.

4.5. You grant us a limited, worldwide, non‑exclusive and royalty‑free license to store, host, transmit, display, reproduce and otherwise process the Customer Data to the extent necessary to perform this Terms. You alone decide which Customer Data to submit to the Service and are fully responsible for the lawfulness, accuracy, timeliness and appropriateness of all Customer Data.

4.6. All rights, title, and interest in and to Usage Data, including any derivative works or analyses thereof, belong exclusively to us. We may use Usage Data for any lawful purpose, including improving the Services, enhancing security, developing new features, generating statistics and insights, and conducting analyses.

5.1. You must use the Website, Services, and API in a lawful manner and in accordance with this Terms and any applicable policies. In particular, you must not: (i) use the Services for illegal purposes or in violation of applicable law; (ii) disrupt or interfere with the normal operation of the Services or other users; (iii) attempt to bypass or compromise any security or access controls; (iv) gain or attempt to gain unauthorized access to accounts, systems, or data; or (v) use automated means to access or collect data from the Services without appropriate rights or permissions.

5.2. You may only use the Services to process Customer Data that you are legally entitled to use and that complies with all applicable laws and regulations. You are solely responsible for ensuring that your use of the Services and your Customer Data do not infringe any third‑party rights or violate any legal or contractual obligations.

5.3. Security obligations. You must implement appropriate measures to protect your Account, login credentials, and Customer Data, and to prevent unauthorized access to or use of the Services. You shall: (i) notify us without undue delay of any unauthorized use of your password, Account, or any other suspected security breach; (ii) use reasonable efforts to stop any copying, distribution, or misuse of the Services that is known or suspected by you; and (iii) not impersonate any other person or entity or provide false identity information to gain access to or use the Services.

6.1. Access to the Service is provided on a pre‑paid basis. Your Account maintains a balance in US dollars (USD) and a balance in Credits. You top up your USD balance using the payment methods specified in your account interface, after which amounts from the USD balance may be converted into Credits, which are then used to pay for Service features and functionality. Top‑up prices, the terms for purchasing Credits and applicable rates are displayed in the Service interface and may be changed from time to time. Updated rates and terms apply only to future top‑ups and future balance‑funding operations and do not affect Credits that have already been credited to your Account, unless expressly stated otherwise in the Service interface.

6.2. By placing an Order through the Service, you agree to pay the total price indicated. Unless otherwise specified for a particular Order in the Service interface, you must pay 100% of the price within 60 minutes from the moment a payment link or invoice is generated; otherwise, the Order may be automatically cancelled or deemed expired.

6.3. Payment may be made using the methods available in the Service (for example, bank card or other payment methods). By submitting an Order and your payment details, you authorize us and our payment providers to charge the payment amount to your selected payment method.

6.4. Credits are purchased on a pre‑paid basis in real (fiat) currency and recorded as a balance in your Account. Credits can be used solely to access and use the Services as described in these Terms and in the Service interface and have no monetary value outside the Service. Unless expressly stated otherwise in the Service interface, Credits are non‑refundable after being credited to your Account or used within the Services.

6.5. All prices and payments are shown and payable in the currency indicated in the Service interface or at checkout.

7.1. "Confidential Information" means any information disclosed by one party ("Disclosing Party") to the other ("Receiving Party"), whether directly or indirectly and in any form, that relates to the Disclosing Party, is not generally known or readily ascertainable by others, has actual or potential economic value, and is either (i) designated in writing as confidential at the time of disclosure or within thirty (30) days thereafter, or (ii) would be understood as confidential by a reasonable person under the circumstances. Confidential Information includes, without limitation, commercial, financial, marketing, business, technical, legal or other data, as well as know‑how, trade secrets, intellectual property, inventions, patents, algorithms and source code.

7.2. The Receiving Party shall: (i) keep all Confidential Information strictly confidential, using at least the same degree of care it uses to protect its own confidential information, but no less than a reasonable degree of care; (ii) use Confidential Information solely to perform its obligations and exercise its rights under this Terms; (iii) not disclose Confidential Information to any third party without the Disclosing Party's prior written consent; (iv) reproduce Confidential Information only as reasonably necessary for the permitted purpose; (v) not reverse‑engineer or disassemble any software provided as Confidential Information; and (vi) limit access to Confidential Information to those of its employees, contractors, professional advisers and other representatives who have a strict need to know it for the permitted purpose and are bound by confidentiality obligations at least as protective as those set out in this Section. The Receiving Party remains responsible for any breach of these obligations by such persons.

7.3. Confidential Information does not include information that: (i) becomes publicly known through no fault of the Receiving Party; (ii) was lawfully known to the Receiving Party without confidentiality obligations before disclosure, as evidenced by written records; (iii) is lawfully received from a third party without breach of any confidentiality obligation; (iv) is independently developed by the Receiving Party without use of or reference to the Disclosing Party's Confidential Information; or (v) the Disclosing Party has expressly authorized in writing to be disclosed.

7.4. The Receiving Party may disclose Confidential Information to the extent required by applicable law, regulation, court order or request of a competent authority, provided that (where legally permitted) it gives the Disclosing Party prior notice and reasonably cooperates with the Disclosing Party in seeking to limit the scope of such disclosure.

7.5. Confidential Information remains the sole property of the Disclosing Party. Upon the Disclosing Party's written request or upon termination or expiry of this Terms, the Receiving Party shall promptly return or securely destroy all Confidential Information (including copies) and, if requested, confirm such destruction in writing. The Receiving Party may retain copies that it is required to keep under applicable law or that are stored in routine electronic backup systems, provided that such copies remain subject to the confidentiality obligations in this Terms. Confidential Information is provided "as is" without any express or implied warranties.

7.6. The Receiving Party's confidentiality obligations will continue for three (3) years from the date of disclosure of the relevant Confidential Information, except that, for source code and trade secrets, such obligations will continue for as long as such information qualifies as a trade secret under applicable law.

8.1. Your use of the Services is subject to our Privacy Policy, which describes how we collect, use, store and share personal data and forms part of this Terms. The current version of the Privacy Policy is available on the Website at the URL indicated in the Service interface. By using the Services, you acknowledge that you have read and understood the Privacy Policy and agree to its terms.

8.2. You are responsible for complying with your own privacy, data protection and information security obligations in relation to the personal data and other Customer Data that you submit to or process through the Services, including obtaining all necessary consents and providing all necessary notices to data subjects where required by applicable law.

9.1. THE WEBSITE AND SERVICES ARE PROVIDED STRICTLY "AS IS" AND "AS AVAILABLE". EXCEPT AS EXPRESSLY SET OUT IN THIS TERMS, WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING AS TO RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, AVAILABILITY, ACCURACY OR COMPLETENESS OF THE WEBSITE OR SERVICES. WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT: (i) THE WEBSITE OR SERVICES WILL BE SECURE, UNINTERRUPTED, ERROR‑FREE OR COMPATIBLE WITH ANY PARTICULAR SOFTWARE, SYSTEM, THIRD‑PARTY SERVICE OR CUSTOMER DATA; (ii) THE WEBSITE OR SERVICES WILL MEET YOUR EXPECTATIONS OR REQUIREMENTS; (iii) ANY CUSTOMER DATA OR OUTPUTS PRODUCED THROUGH THE SERVICES WILL BE ACCURATE OR RELIABLE; (iv) ANY ERRORS OR DEFECTS WILL BE CORRECTED; OR (v) THE SERVERS OR NETWORKS USED TO PROVIDE THE WEBSITE AND SERVICES ARE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON‑INFRINGEMENT.

9.2. We are not liable for defects, errors, or failures of the Services that result from your misuse, unauthorized modification or interference, or from changes to third‑party websites, systems, or services that affect how you use the Services.

9.3. Service availability; Force Majeure. The Website and Services may be unavailable or interrupted from time to time due to maintenance, updates, power outages, network failures, issues with third‑party providers, or other events beyond our reasonable control, including but not limited to acts of God, acts of government, war, terrorism, civil unrest, strikes or other labor problems, or failures of infrastructure or telecommunications ("Force Majeure"). Unless expressly agreed otherwise, availability of the Services is not guaranteed, and we shall not be liable for any unavailability or interruption caused by such events.

10.1. You agree to indemnify, defend and hold harmless us and our affiliates, directors, officers, employees, agents, and contractors ("Indemnified Persons") from and against any third‑party claims, liabilities, losses, damages, costs and expenses (including reasonable legal fees) arising out of or in connection with: (i) your use of the Website or Services in violation of this Terms or applicable law; or (ii) your Customer Data, including any allegation that your Customer Data or your use of the Services infringes or misappropriates any third‑party rights or violates any privacy or data protection obligations.

11.1. To the maximum extent permitted by applicable law, we shall not be liable to you under this Terms for any loss of profit, loss of revenue, loss of data, loss of business opportunity, or for any indirect, consequential, special, incidental, exemplary or punitive damages, whether arising in contract, tort (including negligence) or otherwise, even if we have been advised of the possibility of such damages and even if any limited remedy fails of its essential purpose.

11.2. The above exclusions and limitations apply to the fullest extent permitted by applicable law and do not limit or exclude any liability that cannot be limited or excluded under such law.

12.1. To the extent permitted by applicable law, including the laws of US, we are not obliged to monitor Customer Data or other content that you or other users upload, submit, or otherwise make available through the Website or Services, and we are not responsible for such content. You are solely responsible for your Customer Data and for how you use the Services.

12.2. If you believe that any content on the Website or within the Services is illegal, infringes your rights, or otherwise violates this Terms, you may notify us using the contact details provided on the Website. Your notice should, where possible, include: (i) a description of the content and its location (for example, a URL or request identifier); (ii) the reason for your claim, including any applicable law or rights allegedly violated; and (iii) your contact information so that we can follow up with you.

13.1. This Terms between you and Mapiok is concluded when you first (i) access or use the Website or Services, or (ii) create an Account and accept these Terms, whichever occurs earlier. The Terms remains in force until your Account is closed and you stop using the Services, or until the Terms is otherwise terminated in accordance with these Terms.

13.2. Each Order and each purchase of Credits is valid for the period, scope and conditions specified in the Service interface at the time of purchase (including any validity period or expiration rules for Credits, if applicable). Unless expressly stated in the Service interface, Orders and Credits do not automatically renew and additional use of the Services requires a new Order or additional purchase of Credits.

14.1. We may refuse to provide, suspend, or limit access to the Website or Services, or to certain features, to any person at any time where we reasonably believe this is necessary, for example if: (i) you have previously breached this Terms; (ii) we are required to do so by applicable law or by a competent authority; or (iii) this is necessary to protect the Services, other users, or our legitimate interests.

14.2. In addition to any other rights we may have under this Terms or applicable law, we may temporarily suspend your access to the Services or to your Account, in whole or in part, if: (i) you materially breach this Terms (including the rules on acceptable use, intellectual property, or payments); (ii) we reasonably determine that your use of the Services poses a security risk, may cause technical harm or overload the infrastructure, or may result in liability for us or for other users; or (iii) suspension is required by applicable law or at the request of a competent authority.

14.3. You may stop using the Services at any time and may request the closure of your Account in accordance with the procedures provided in the Service interface.

14.4. We may terminate this Terms and/or close your Account with immediate effect if: (i) you seriously or repeatedly breach this Terms and do not remedy such breach (if remediable) within a reasonable period after we notify you; (ii) we are required to do so by law, a court order, or a competent authority; or (iii) providing the Services to you is no longer lawful or commercially reasonable (for example, due to sanctions or regulatory changes). Termination does not relieve you of any payment obligations incurred before the effective date of termination.

14.5. Upon termination of this Terms or closure of your Account, your right to access and use the Services ends immediately, and we may block access to the Account and the Services. We may delete or anonymize Customer Data in accordance with our data retention policies and applicable law, except where we are required to retain certain data. Any provisions of this Terms which by their nature are intended to survive termination (including intellectual property, payment obligations, warranty disclaimer, limitation of liability, indemnity, confidentiality and governing law) shall continue to apply.

15.1. No agency. Under this Terms, Mapiok (ONE STEP BEYOND AI LLC) and you are independent contractors. Nothing in this Terms shall be construed as creating a partnership, joint venture, employment, or agency relationship between the parties. This Terms shall be interpreted as if it were jointly drafted by both parties and shall not be construed strictly against either party.

15.2. Severability. If any provision of this Terms is held to be invalid, ineffective, or unenforceable by a competent authority, that provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable, or, if such modification is not possible, it shall be deemed deleted. Such invalidity, ineffectiveness, or unenforceability shall not affect the validity or enforceability of the remaining provisions, which will remain in full force and effect.

15.3. We may update these Terms from time to time. The most current version, showing the applicable "Last updated" date, will be published on the Website at the URL indicated in the legal section of the Service (for example, in the "Legal" or "Terms and Conditions" page). Unless a later effective date is specified, changes take effect upon publication. Where we make material changes, we may provide additional notice via the Service interface or by email, where reasonably practicable. Your continued use of the Services after the updated Terms take effect constitutes your acceptance of the revised Terms.

15.4. You consent to receive communications and notifications regarding the Services electronically, including via the Service interface, your Account, or email to the address associated with your Account. Such communications may include information about your Account, Orders, Credits, updates to the Services or these Terms, and other service‑related notices.

15.5. We may use your name, company name and logo as a reference or customer example in our marketing and promotional materials (including on the Website and in presentations), free of charge. You may revoke such consent for future use by notifying us in writing.

15.6. Except for your obligation to pay for Orders and Credits already due, neither party shall be liable for any failure or delay in performing its obligations under this Terms to the extent caused by events beyond its reasonable control, including but not limited to natural disasters, acts of government, war, terrorism, civil unrest, strikes, failures of infrastructure or telecommunications, or widespread outages of third‑party services ("Force Majeure"). The affected party shall use reasonable efforts to mitigate the effects of the Force Majeure event and to resume performance as soon as reasonably practicable.

15.7. You may not assign, transfer or delegate any of your rights or obligations under this Terms to any third party without our prior written consent. We may assign or transfer this Terms, in whole or in part, to an affiliate or in connection with a merger, acquisition, corporate reorganization or sale of assets, or to any other third party, without your prior consent, provided that such assignment does not reduce your rights under this Terms.

15.8. These Terms and any disputes or claims arising out of or in connection with them shall be governed by and construed in accordance with the laws of the State of Delaware and, to the extent applicable, the federal laws of the United States, without regard to conflict‑of‑law rules.

15.9. The parties agree that any dispute arising out of or in connection with these Terms shall be brought exclusively in the state or federal courts located in Wilmington, Delaware, and each party irrevocably submits to the personal jurisdiction of such courts.

15.10. This Terms (together with any documents expressly incorporated by reference, such as the Privacy Policy, Cookie Policy) constitutes the entire agreement between you and us with respect to the subject matter hereof and supersedes all prior or contemporaneous understandings, communications or agreements regarding that subject matter. You agree that any purchase order or similar document you may issue is for administrative purposes only and does not modify or add terms to this Terms.